General

GIFT CARD

• Buying a gift card

CONTACT US

• General Enquiries
• Returns & Exchanges
• Customer Care

USER REGISTRATION AND ORDERS

• What are the benefits of registering for a customer account?
• Can I amend or cancel my order?
• Can I buy as a company?
• What are the payment methods?
• Need help placing an order?
• How can I register?

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PRODUCTS

• What do I do if I think a product that I purchased is faulty?
• How can I clean and take care of my Pantofola d'Oro products?
• My size is unavailable. How do I find out when it will be back in stock?
• How can I check my shoe size?

SHIPMENTS

• Shipping a return
• VAT costs for Extra-EU customers
• General shipping rates
• Delivery
• Where do you deliver? Can I order to UK, USA and Rest of World addresses?
• How to track your order